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PapelSoftware

Plans and pricing

One flat price for a team. Simple plans for our software.

One flat monthly price for a development team, and simple plans for our software products. Pay monthly, or annually and save 10%. Prices are in US dollars.

Development subscriptions

A senior team works through your request queue and ships every week. Plans differ in how many requests are in progress at once and what comes included.

Save 10% with annual billing, paid upfront for 12 months.

Starter

For founders who need one product moving steadily forward.

$390/ month

Billed monthly

Start with Starter
  • 1 active request at a time
  • Web or mobile, one codebase
  • Weekly release to staging and production
  • Shared Slack channel and email support
  • Code in your GitHub organization from day one

Growth

Recommended

For teams shipping on web and mobile at the same time.

$790/ month

Billed monthly

Start with Growth
  • 2 active requests in parallel
  • Web and mobile, shared design system
  • Lead engineer with product design support
  • Weekly demo call and written release notes
  • Papel Cloud and Papel Monitor included

Scale

For companies replacing or extending an in-house team.

$1,490/ month

Billed monthly

Start with Scale
  • 4 active requests in parallel
  • AI integration with Claude included
  • 99.9% uptime SLA on hosted apps
  • Priority incident response, 1-hour target
  • Quarterly architecture and cost review

Enterprise

Custom scope, security review and procurement terms.

Custom

Quoted to your scope, billed monthly or annually

Talk to sales
  • Named team sized to your roadmap
  • Security questionnaire and DPA
  • Invoicing with net-30 terms
  • Custom SLA and support hours

Software products

Papel Copilot, Sites, Cloud and Monitor are in early access. You can reserve a plan today; you aren't charged until your workspace is set up and live.

Save 10% with annual billing, paid upfront for 12 months.

An in-app assistant built on Anthropic's Claude that answers from your documentation. About Papel Copilot

Starter

Add an assistant to one app.

$19/ month

Billed monthly

Join early access
  • 500 conversations / month
  • 1 knowledge base, up to 200 documents
  • Embeddable web widget
  • Email support

Pro

Recommended

For products with real support volume.

$79/ month

Billed monthly

Join early access
  • 3,000 conversations / month
  • 5 knowledge bases, up to 5,000 documents
  • Web, iOS and Android SDKs
  • Human handoff to your help desk
  • Conversation analytics

Business

Volume pricing and custom tools.

Custom

Quoted to your scope, billed monthly or annually

Talk to sales
  • Custom conversation volume
  • Tool calls into your own APIs
  • SSO and audit log
  • Data retention controls

Compare development plans

Every plan includes the same engineers, code ownership and weekly release cadence. Higher plans add parallel work, design and operations.

Features included in each development plan
PlanStarter$390 / monthGrowth$790 / monthScale$1,490 / monthEnterpriseCustom
Delivery
Active requests in parallel124Custom
PlatformsWeb or mobileWeb and mobileWeb and mobileWeb and mobile
Weekly release to staging and productionIncludedIncludedIncludedIncluded
Code in your GitHub or GitLab organizationIncludedIncludedIncludedIncluded
Named lead engineerNot includedIncludedIncludedIncluded
Product design supportNot includedIncludedIncludedIncluded
Weekly demo call and release notesNot includedIncludedIncludedIncluded
AI integration with ClaudeNot includedNot includedIncludedIncluded
Quarterly architecture and cost reviewNot includedNot includedIncludedIncluded
Hosting and products
Papel Cloud hosting for apps we buildNot includedIncludedIncludedIncluded
Papel Monitor for apps we buildNot includedIncludedIncludedIncluded
Uptime SLA on hosted appsNot includedNot included99.9%Custom
Support and terms
Shared Slack channel and emailIncludedIncludedIncludedIncluded
Incident response targetBusiness hoursBusiness hours1-hour targetCustom
Security questionnaire and DPANot includedNot includedNot includedIncluded
Invoicing with net-30 termsNot includedNot includedNot includedIncluded
Pause up to 60 days per year (monthly billing)IncludedIncludedIncludedIncluded

How billing works

You contract with PapelSoftware LLC. The full terms are in our Terms of Service and Refund and Cancellation Policy.

Prices in US dollars
All prices are listed in USD. Sales tax or VAT may apply depending on your location and is shown at checkout.
Billed in advance
Plans are charged at the start of each billing period by card or ACH bank transfer through our payment processor. We don't store your card details.
Monthly or annual
Monthly plans renew every month. Annual plans renew every 12 months, are paid upfront, and cost 10% less than paying monthly.
Cancel at the end of the period
Cancel from your billing portal or by email. You keep access until the paid period ends, and you won't be charged again.
Refunds
New subscriptions can be refunded within 14 days of the first payment, as described in our Refund and Cancellation Policy.
Early access products
Reserving a Copilot, Sites, Cloud or Monitor plan doesn't charge you. Billing starts when your workspace is live.

Questions about pricing

Something not covered here? Ask our billing team.

What counts as a request?

A request is one unit of work with a clear outcome: a new screen, an API integration, a bug, a performance fix. Large features are split into requests that each ship on their own. You can queue as many as you like; your plan sets how many we work on at once.

How does billing work?

Plans are billed in advance in US dollars by card or ACH through our payment processor. Monthly plans renew every month; annual plans renew every 12 months and are 10% cheaper. Enterprise plans can be invoiced.

Can I pause or cancel?

Yes. You can cancel any plan from your billing portal or by emailing billing. Cancellation takes effect at the end of the current billing period and you keep access until then. Monthly development plans can also be paused once per year for up to 60 days.

Do you offer refunds?

New development subscriptions are covered by a 14-day refund: if you cancel within 14 days of your first payment, we refund the unused portion. Software products can be refunded within 14 days of the first charge. Details are in our Refund and Cancellation Policy.

Who owns the code?

You do. Work is committed to repositories in your own GitHub or GitLab organization, and intellectual property in paid work transfers to you under our Terms of Service.

Which products are available today?

Development subscriptions are available now. Papel Copilot, Papel Sites, Papel Cloud and Papel Monitor are in early access: we onboard customers in small groups and you are not charged until your workspace is live.

Not sure which plan fits?

Tell us what you're building. An engineer will recommend a plan and give you a start date, usually within one business day.